FAQ

PRODUCTS

Q: Are your products Handmade?

A: Some products are handmade. All handmade products are made by me (Amber) and are listed in categories beginning with Handmade.

Q: Will my products turn color? Is it real gold/ sterling ?

A: Authentic Solid Gold costs a lot more than a few dollars so no my products are not solid gold. However a few items are gold plated which means that they are metal pieces that are dipped in liquid gold. They will not tarnish and or change color and last years with proper care. Some of the other items that are beaded and colored are plain metal unless otherwise stated but they are high Quality and will last as long as they are taken care of properly.

Q: What are your recommended care instructions?

A: Keep your pieces away from liquids like water, perfumes, lotions, etc. Over time these products can cause damage to your items. Try not to allow items to touch each other and take off pieces before showering, washing hands, working out and going to bed.

ORDERS

Q: How long does it take for my order to arrive?

A: In the United States it can take up to 7 to 10 business days but most orders will be shipped out within 2 to 5 business days. Delays can happen if it is a popular item and we need to reorder or if there is a high volume in orders.

International order please refer to our polices page to get more details about shipping times

Q: Why do you sale Preorder Items?

Preorder items are items that I have ordered from manufacturers and are waiting for them to come in. Most of them are popular items that have been requested to be restocked so I allow Preorders so I can order enough to supply those who missed it the first time plus some for new comers. The expected date release is the date I should receive the shipment it is not a guaranteed date your order will ship.